Frequently asked questions
Answers to common questions from distributors, importers and restaurants. Can't find yours? Contact us.
What is your minimum order quantity (MOQ)?+
Typically one pallet for bottled orders and one IBC (1000 L) for bulk. Tell us your target volume and we'll advise.
Do you offer samples?+
Yes — samples are available on request for qualified B2B buyers.
Do you offer private label or custom branding?+
Yes. We produce private-label and custom bottling, packaging and labeling to your specification.
What are your lead times?+
Usually 2–4 weeks from order confirmation, depending on volume and packaging.
Which delivery terms (Incoterms) do you support?+
EXW, FOB (Sfax / Radès) and CIF to your port on request.
Are your oils certified?+
Yes — including organic, ISO 22000, HACCP and IFS Food. Certificates are available on request.